"Customer Service Is A Small Thing!"- Women & Micro-Business

By Linda S. Fitzgerald / October 15, 2015 /

You’re probably looking at this headline and thinking it’s a typo. Right? Well it’s not. Customer services is a small thing. At least it’s all about “small things“. In fact, it begins as a “small thing”.  Let me relate a very recent personal experience with customer service that will make it clear from everyone’s perspective:…

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